IT Support for General Practice
We understand that when your Clinic IT systems fail, your practice is unable to function. As part of IT4GP Medical IT support we will quickly, efficiently and effectively have your systems running as soon as humanly possible. This is achieved via remote desktop support and phone support and for all urgent cases that are disrupting the daily running of your clinic, we will be on-site at your clinic providing our expert technological assistance.
IT Help-desk Support Portal
We provide access to an online help-desk portal (support.itdelivery.com.au), a dedicated support number of 1300 366 911 and an after hours emergency contact person is always available
Onsite IT Support
When the going gets tough, there is no substitute for attending on-site. Regardless if we are there to troubleshoot an IT issue, service important IT equipment or train staff on the latest software package, we are there for you!
Medical IT Quick Support Download
In most cases, our Medical IT technical team are able to deal with clinic IT problems remotely without ‘physically’ changing any hardware on your PC. Resolving computer issues from a remote location by our Medical IT support technicians minimises computer repair time and allows you to get back to your day to day tasks sooner.