Project Description

Doctors are alone in the consult room.  Quite often consult rooms don’t meet Racgp safety requirements.  Confrontational patients can pose a risk to the health and safety of your clinic staff.  Due to the confidentiality requirements, it’s not always clear when a go needs help.

Keeping staff safe it the number 1 priority of any business.

After years of working with medical clinics we have come up with a solution that helps clinics with this complex area.

Introducing DuressAlert…..

DuressAlert is an innovative Duress / Panic alarm solution that utilised the computers and network already in place in your practice.  DuressAlert ticks off your requirements around accreditation, ensures your meeting your legal OH&S requirements and gives your staff the confidence to practice without worrying about what might happen.

About the solution

Provide a way for a doctors or staff to flag they are under duress
Disseminate it to as many other clinic staff as possible to help get the response procedure started
Provide an simple update the the doctor to let them know the message was relieved.
Provides valuable updates to management to cover off any governance concerns ( after all company directors are legally responsible)
We do this all while using hardware and networks already in place maximising the value with as little investment as possible.

Our solution along side the right clinic policy and procedures make an effective tool to help keep your valuable practice team safe.

About the technology?

Duress alert is a client server software application
Clients are supported in windows and mac systems
Server software coordinates all the clients, logs all messaging and is able to update management via email.

How is it licensed, installed and supported?

The system is provided in an annual subscription basis and licensed per physical site.
We can assist with installation and configuration if required
We provide support via phone, email or our online support portal.

Contact us for a demonstration or trail today

Solution Benefits

The DuressAlert solution is cost effective and easy to use, manage and is far cheaper that a wired alarm solution that could cost you thousands of dollars and maintenance charges.

Our services also include

  • IT Helpdesk & Onsite Support
  • Supply of IT Equipment, Servers, Desktops, Printers
  • Phone systems, traditional and VOIP
  • Patching and Upgrades
  • Cloud backups & restore
  • Full Clinic hosted in the Cloud
  • Results downloads, secure messaging and e-health
  • Project and software Delivery
  • Disaster Recovery and Business Continuity
  • Vendor Management
  • Business consulting, Clinic setup, Accreditation and more

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